The perfect performance management approach – does it exist?
All companies strive for the perfect approach to performance, with a balance between results and desired behavior. Like many consultancies, Ascend has abandoned the traditional annual evaluation that focuses on billable hours and consultant ranking, as this is considered inefficient, time-consuming, and detrimental to employee motivation. The key to developing consultants is feedback and coaching their daily performance.
How does Ascend motivate consultants and maintain a high level of ambition?
Our people are here not only to excel in their client assignments, but also to build a consultancy firm where we want to work. Every Ascendant must master, and balance, the following four dimensions:
- Deliver top results for our clients
- Live our values: Fun, inclusive, and exceptional
- Be engaged in business development and client sales
- Contribute to building and growing Ascend
Everyone at Ascend has a long-term development plan with clear goals within all four of these areas. We continuously revise the plan according to shifting focus or priorities.